Cancer treatment services at White River Medical Center focus on the medical, emotional, and spiritual needs of our patients during their treatment journey. Cancer treatment plans vary depending on the type and stage of cancer, as well as the age and health of the patient.
Cancer treatment is coordinated by a multi-disciplinary team of professionals and may include medication, surgery, chemotherapy, and or radiation therapy.
White River Medical Center’s Cancer Nurse Navigator uses clinical expertise and training to assist patients and their caregivers throughout their cancer journey. The Nurse Navigator is part of a multidisciplinary team that ensures patients receive the right care, in the right setting, and at the right time.
The Nurse Navigator is an advocate for patients and provides the following:
In an emergency, immediate access to care is vital. Emergency care, provided by Emergency Physicians and a specially trained staff, is available 24/7 at White River Medical Center, Stone County Medical Center, and WRMC Medical Complex Cherokee Village ER. In the Emergency Department patients are seen based on the severity of their illness or injury.
White River Health Emergency Room - Batesville
1710 Harrison Street
Batesville, AR 72501
White River Health Emergency Room - Cherokee Village
197 Hospital Drive, Suite C
Cherokee Village, AR
White River Health Emergency Room - Mountain View
2106 Main Street
Mountain View, AR
The American Academy of Emergency Physicians recommends immediate care in the Emergency Department for the following conditions:
If you are experiencing non-life threatening illnesses or injuries, your primary care provider or clinic after-hours contact can help you determine when to seek emergency care.
Our healthcare system is working with the Arkansas Department of Health as a statewide trauma system is developed. White River Medical Center and WRMC Medical Complex Cherokee Village ER are Level III Trauma Centers and Stone County Medical Center is a Level IV Trauma Center. All WRHS Emergency facilities are a part of Arkansas's trauma network designed to improve the care of patients across the state by providing access to the most appropriate care as quickly as possible.
Cooperative agreements with helicopter and ground ambulance organizations ensure the availability of medical transportation to and from WRHS facilities as needed.
Stroke is a leading cause of death and disability in Arkansas. White River Medical Center, Stone County Medical Center, and the WRMC Medical Complex ER partner with the University of Arkansas for Medical Sciences (UAMS) to improve access to the appropriate care for stroke patients. Emergency Department physicians and clinical staff communicate with on-call specialists using a real-time video connection which provides access to important diagnostic information for timely diagnosis and allow physicians to initiate appropriate treatment.
The Inpatient Rehabilitation program at White River Medical Center is designed to provide comprehensive rehabilitation services to improve the functional independence of those we serve.
For more information about Inpatient Rehabilitation services call (870) 262-1514.
Heart disease is the leading cause of death for both women and men in the United States. Risk factors for heart disease include high blood pressure, high cholesterol, tobacco smoke, physical inactivity, obesity and diabetes.
At White River Medical Center, our medical staff includes cardiologists who specialize in diagnosing and treating patients with heart disease. Services available include cardiac consultation, cardiac catheterization and stents, stress testing, pacemaker and automatic implantable cardioverter defibrillator (AICD) implantation as well as lipid management and management of arrhythmias and other heart conditions.
Physicians use the information from diagnostic tests and procedures to determine the best course of treatment.
Cardiac Rehabilitation, referred to as cardiac rehab, is a program of structured exercise and education for patients with heart disease. Benefits of the program include improvement in endurance, learning how to control your heart disease and education for you and your family. The three-phase program brings together health care professionals to help you improve your quality of life.
Cardiac rehab patients who want to continue workouts may join the Fit For Life program. This program is covered by some insurance plans. For more information, please call (870) 262-6168 or toll free at (866) 466-8166
Physicians and Advance Practice Nurses specially trained in interventional pain management provide outpatient treatment to relieve chronic pain, restore function, and decrease or eliminate the need for prescription pain medications. Chronic pain is ongoing pain lasting beyond the normal healing time for an injury or illness, which adversely affects well-being and quality of life.
Patients are accepted by referral from their primary care or specialty physician. Because chronic pain is often associated with underlying medical conditions, our program is specifically designed to integrate and coordinate pain management with any other ongoing treatment. The Pain Management Clinic communicates with primary care and/or referring physicians the progress and outcome of pain management treatment for all patients referred for care.
Insurance coverage for pain management procedures may vary between medical plans. Patients should consult their insurance carrier to verify eligibility or ask the Clinic staff for assistance with insurance verification before scheduling appointments and/or procedures. The WRMC Pain Management Clinic offers appointments at satellite locations within the WRHS clinic network. All appointments are scheduled through our Batesville location. Please ask the receptionist about satellite locations when making your appointment.
Chronic pain associated with the following illnesses or injuries may benefit from Interventional Pain Management.
WRMC Pain Management Clinic
White River Medical Arts Building
1700 Harrison Street, Suite T
Batesville, AR 72501
Phone: (870) 262-6155
Mental illness can touch anyone and, without proper treatment, can affect a person's life, relationships, and career. The good news is that help is available.
White River Health provides inpatient and outpatient behavioral healthcare. Our approach is based on dignity and respect for the people we serve and the belief that mental illness is treatable. Treatment plans are individualized to meet the needs of each patient and may include medication and/or therapy.
If you are in crisis, help is available 24 hours a day. Call or text 988 to connect with a trained counselor for emotional support.
Senior Haven, WRMC’s inpatient geriatric psychiatry unit, is an environment of healing for senior adults affected by emotional and or behavioral conditions. We provide the opportunity for each patient to develop living skills for comfort, happiness, health, and safety.
Our primary goal is to improve each patient’s quality of life by addressing the emotional, psychological and social needs of older adults. Care plans, based on the unique needs of each patient, include family involvement, education for the patient and their families, and comprehensive discharge planning.
To qualify for admission, patients must be age 55 or older, or a resident of a licensed Nursing Facility. Patients with the following illnesses or symptoms may benefit from the treatment program offered by Senior Haven.
In order to fully participate in the therapeutic benefits of group therapy and social activities, patients must be physically stable and cleared for admission by their primary care provider. We have schedule visiting hours so that our patients can foucs on group therapy/activities as they work to reach the overall goal of feeling better.
The program goal is for patients to achieve an acceptable behavioral baseline. Patients are up, out of bed, and active during the day to ensure socialization with others and improve sleep habits.
The Stepping Stone at White River Medical Center is an acute adult inpatient mental unit that specializes in treating patients 18 to 55 years of age. Our patients are admitted for treatment of anxiety, depression, and/or other mental health conditions. Our staff is committed to helping patients by utilizing a safe and structured therapeutic environment. At The Stepping Stone at White River Medical Center, you will be safe you will be provided with quality treatment and you will be treated respectfully.
The Stepping Stone at White River Medical Center provides a total therapeutic environment and a treatment program designed specifically for you. The emphasis is on group, family, and educational and activity therapies with a focus on you as a unique individual. A highly qualified, multidisciplinary staff provides comprehensive treatment-oriented activities, and serves as role models to help all patients develop interpersonal communication skills and healthy relationships. Open communication is encouraged between staff and patients, and everyone's opinion is respected.
For admissions information, please call (870) 262-1648. Inquiries may be made 24 hours a day, 7 days a week. Our knowledgeable staff will be happy to answer your questions.
Emotional Well Being
There may be times in your life where daily struggles pose challenges to your emotional well-being. At WRHS Behavioral Health Clinic, we provide outpatient mental health treatment for adolescents and adults to improve mental wellness. WRHS Behavioral Health Clinic participates in Medicare and most major insurance plans. The clinic is located at 2230 Harrison Street in Batesville and can be reached by phone at (870) 698-2100.
WRHS Behavioral Health Clinic patients seek treatment for conditions including, anxiety, depression, grief and loss, environmental related stressors, and difficulty coping with life’s challenges. Our approach is based on dignity and respect for the people we serve and the belief that mental health disorders are treatable. Treatment plans are individualized to meet your needs and may include medication and/or therapy.
For employers, we can assist with the development of an Employee Assistance Programs (EAP) to help your employees manage work and family stress. An EAP can help increase employee productivity, improve morale and retention, and may reduce healthcare costs.
This 6.5 hour training gives adults who work with youth the skills they need to reach out and provide initial support to children and adolescents (ages 6-18) who may be developing a mental health or substance use problem and help connect them to the appropriate care.
White River Medical Center Orthopaedic Services include diagnosis, treatment, and rehabilitation services for a full range of orthopaedic conditions ranging from minor sprains and fractures to total joint replacement, including arm, elbow, foot and ankle, hand and wrist, hip, knee, and shoulder.
White River Medical Center is the first hospital in the region to offer Mako Robotic Arm Assisted Joint Replacement Surgery for partial knee replacement, total knee replacement, and total hip replacement. With Mako Robotic-Arm Assisted Technology our Orthopaedic Surgeons offer patients joint replacement with remarkable precision. Patients experience less pain, shorter hospital stays, and a quicker return to normal activities.
Call our Orthopaedic Liaison at (870) 262-3134 for more information about orthopaedic services. For an appointment with an Orthopaedic Surgeon
call (870) 793-2371.
We use an innovative approach to joint replacement surgery that improves care coordination, patient education, and hospital processes to improve health. The Perioperative Surgical Home brings every person involved in a patient's care together, including the patient and their support system. Our goal is to help our patients get back to an healthy active life after surgery.
To insure patients achieve health and activity goals after an orthopaedic injury or surgery, White River Medical Center offers comprehensive rehabilitation and outpatient therapy services.
Physical Rehabilitation Outpatient Services (PROS) provides physical, occupational and speech therapy services at our clinics in Batesville, Cherokee Village, Melbourne, and Mountain View.The caring and professional therapists at White River Health provide a range of rehabilitation services to promote healing and improve quality of life by restoring mobility and function. Treatment plans are designed specifically to meet the individual needs and treatment goals of each patient. Our team will communicate the progress of your therapy with your ordering provider.
Services include a full range of strengthening and/or stretching exercises, traction, electric stimulation, ultrasound, and infrared (light) therapy. Treatment also includes self care techniques to maximize independence.
For referral and insurance requirements for therapy services, please call the PROS office nearest to you.
“There is always hope. Hope of good pain control. Hope for being with family, friends, and loved ones. Hope for physical, emotional, and spiritual comfort. Hope for respect and compassion”
Palliative care is specialized medical care for people with serious illnesses. This type of care is focused on providing patients with relief from the symptoms, pain, and stress of serious illness - whatever the diagnosis. The palliative care team works with the patient's physician to provide an extra layer of support. This may include discussions with the patient and family to develop a plan of care that reflects mutually agreed upon goal for treatment, comfort, including managing symptoms and controlling pain.
Palliative care benefits patients and families dealing with the demands of serious illnesses such as but not limited to cancer, chronic heart and lung disease, dementia, stroke, or frailty associated with aging. Palliative care is appropriate at any age and any stage of a serious illness. Early palliative care intervention can help prepare patients and families for the future by discussing advance care planning. Hospice is a special type of palliative care when life expectancy is less than six months and may be a part of a patient's treatment plan.
Palliative care may be initiated during hospitalization. The WRMC palliative care team can arrange referrals to agencies to continue palliative care services after discharge from the hospital. For more information contact Amber Calendar, APRN, Palliative Care Coordinator at 870-262-2159.
Cardiopulmonary Rehabilitation is a medically supervised program of education and exercise for patients with heart, lung, and vascular disease. Patients may be referred to Cardiac Rehab or Pulmonary Rehab. White River Health offers Cardiac and Pulmonary Rehabilitation in Batesville and Mountain View.
Your treatment team for Cardiac and Pulmonary Rehab includes Registered Nurses and Exercise Physiologists who work with you to develop a personalized care plan. Educational sessions may include Registered Dietitians, Respiratory Therapists, Pharmacists, and Chaplains who help you learn how to manage your condition and enjoy your best possible state of health.
Is Cardiopulmonary Rehab covered by health insurance?
Yes. Medicare and most commercial insurance carriers will cover the costs of Cardiac and Pulmonary Rehab. We will call your insurance company and talk with you about your coverage and any out of pocket expenses before you begin the program.
What will I do during each session?
Each session will include up to one hour of education and exercise.
How many sessions will I attend?
The number of sessions will depend on your condition and fitness. We have 2 day and 3 day per week programs for our patients’ convenience.
Can I enter the program if I smoke?
Stopping smoking is an important part of getting stronger and healthier. Note - Some insurance companies exclude current smokers from Pulmonary Rehab coverage. We can help you determine your coverage.
What will be monitored while I am exercising?
During each session, our staff will continuously monitor your blood pressure, heart rate, and oxygen saturation.
What happens after I finish the program?
What you can learn and practice during the program should carry over into your daily life after the program ends.
White River Medical Center
Ph: (870) 262-6168
Stone County Medical Center
Ph: (870) 262-5040
White River Medical Center is proud to offer advanced radiologic services for men, women, and children of all ages. Whether screening for early detection or diagnosing a current condition, our radiologists and technologists offer innovative medical imaging techniques as well as traditional services such as x-ray and ultrasound.
Studies have shown that, as a general rule, adults need eight hours of uninterrupted sleep each night. A lack of restful sleep may cause irritability, forgetfulness, and difficulty staying awake at work or school. Not getting enough rest also increases your risk for many illnesses.
A sleep study is a clinical test used by physicians to identify conditions that may be preventing you from receiving a good night’s rest. During your sleep study, a technician carefully monitors and records sleep patterns. Your study is evaluated by a physician specializing in Sleep Medicine. A report is sent to your family doctor outlining treatment recommendations.
If you or a loved one has been diagnosed with a condition requires surgery, you owe it to yourself to learn about all of your medical options.
The Surgical Services staff work closely with surgeons, patients, and families to coordinate preoperative scheduling, surgical care, and post operative follow-up care. Our surgeons use advanced surgical technology, including laser surgery, endoscopic and laparoscopic surgery, and robotic assisted surgery using the daVinciTM and MakoTM surgical systems.
Often referred to as GI procedures, the following list of diagnostic procedures are performed by physicians using an endoscope (a long flexible tube with a camera on one end) to view the inside of your gastro-intestinal tract or lungs in order to diagnose common illness.
Prior to your surgery or procedure, a professional from our Surgical Services Department will call you for a pre-admission interview. During the interview we will ask for information about allergies, medications and general health. We will also provide important information for how to prepare for your surgery and what you should bring with you on the day of surgery. If laboratory tests and/or diagnostic imaging are ordered by your physician before your surgery, we will make appointments for you as needed. Patients are encouraged to ask questions and to let us know about any concerns during the pre-admission interview.
We will also call you before your surgery to verify your insurance information, confirm pre-certification if required, and discuss your financial responsibility.
After your surgery, the Surgeon will speak to your family. As soon as possible a member of your family will be allowed to see you. If you are to be discharged, your nurse will give you and your family detailed instructions about your care at home.
Please follow this list of instructions during your first 24 hours at home.
The Josephine Raye Rogers Center for Women & Imaging is dedicated to providing health education, screening, prevention, diagnosis and treatment, while empowering women to fully understand the healthcare issues impacting their lives and the lives of those around them.
The Conference Center provides space for Community Health Education luncheons, Support Group meetings, and Patient Education.
White River Medical Center's (WRMC) mammography department is licensed by the Food and Drug Administration (FDA) and a member of the National Consortium of Breast Centers. WRMC's breast ultrasound services are accredited by the American College of Radiology.
Having a child is a wonderful event, and we feel privileged that you have chosen to share your experience with us!
We know it is an exciting time, but we also understand that making the transition is not always easy. We want you and your family to feel comfort in knowing that your time with us doesn't just begin once you go into labor, and it doesn't end once you walk out the doors to start your life with your new bundle of joy! The White River Medical Center Maternity Department is focused on equipping families with the knowledge to increase confidence while caring for a newborn.
Our caregivers are skillfully trained to help you and your family make the transition into caring for a new baby a smooth one. Please don't hesitate to reach out to us should you have any questions involving the care of you or your baby.
At White River Medical Center's Wound Healing Center, we specialize in wounds caused by illness or traumatic injury. Any wound that has not started to heal in two weeks or completely healed in six weeks may benefit from our specialized outpatient Wound Healing Center.
Types of wounds that may benefit from treatment at the Wound Healing Center
|Arterial Disease Ulcers||Radiation Hemorrhagic Cystitis|
|Compromised Skin Grafts/Flaps||Severe Infections|
|Diabetic Foot Ulcers||Soft Tissue Radionecrosis|
|Edema Control||Snake, Spider, and Insect Bites|
|Plastic Surgery Recovery||Traumatic Injuries|
|Pressure Ulcers||Venus Ulcers|
Our experienced staff is specially trained in comprehensive wound care techniques including Physicians board certified in Wound Care and Undersea & Hyperbaric Medicine and Nurses nationally certified in Wound Care.
Hyperbaric Oxygen Therapy is used to treat a diverse series of illnesses. It may be the primary treatment for some disorders, but is often used as an additional therapy to assist in the wound healing process. Our Wound Care Team offers a progressive approach to wound care with treatment plans tailored to the specific needs of each patient and personal case management services. Ask your regular physician if a referral to the WRMC Wound Center might be the right option for you. Physician referral is not necessary.
For more information, please call (870) 262-3210.